Customer Testimonials
First....I do not like car dealerships from past experience. BUT, I have a very different attitude(in this occasion) after working with many of the staff at Gettel. Walter, Jeff, and Steven were professional, told me politely where I was wrong in my assumptions, and we had very constructive dialogue in looking to reach a deal. There were areas where I WAS WRONG, but when we were done, I came away with a feeling that I was treated fairly and felt that I got a good deal. GOOD for Gettel...
The attention and service provided by Grant was excellent. Nothing was too much trouble. We are delighted with the car and the professional service Grant provided.
Quick to solve the issue and make the experience seamless. Great customer service. Thank you.
Nice people..good pricing...very transparent deal
I highly recommend working with this team. I purchased a pre owned Santa Fe from Santiago and was very pleased with how he and his Manager helped me with the transaction.
I highly recommend Gettel Hyundai of Sarasota. The service is excellent! Bee Ridge can be busy so plan accordingly. I can't wait to purchase my new Hyundai Ionic at this location. Super friendly staff and fellow customers. A+
Came without an opponent. I really needed help, the responsive ones helped. excellent service Genesis
I recently had the pleasure of purchasing a car from Dave Keyso, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Dave's professionalism and friendly demeanor put me at ease. He was incredibly knowledgeable about the various models and took the time to understand my needs and preferences. Dave was patient, never pressuring me into making a decision, and provided all the information I needed to make an informed choice. His transparency and honesty were refreshing, and I genuinely felt he had my best interests at heart. He went above ...
Friendly help staff. Helped with a serious situation, quickly. Bravo!
Had a recall appointment with Ryan today. Gettel is lucky, because, with 47 years in the automotive business, fortunately for Gettel, I am now retired. But, if I wasn’t retired, Ryan would be working for me tomorrow. Professional, knowledgeable, dedicated. 10 stars
Elizabeth Manes was the best cars sells person at this place she is so caring and will find you the perfect car for you. She did for me and I highly recommend her. Schedule an appointment today with her she’s amazing you will love her !
Good service. But they need more mechanics or somehow resolve the problem with a 1/2 week line waiting for the repairs of your vehicle. Even with extended warranty couldn’t afford such a long period of time.
Our radiator was damaged by road debris just before we were leaving the state for the summer. Melanie could not have been more helpful! She expedited our repair and we were able to leave in time for a wedding. She made a very stressful event So much Better! Excellent service!
My entire experience was exceptional! From the time I entered the dealership to the finalizing of the purchase, I was treated with the utmost professionalism and respect. I look forward to long future of doing business with Gettel Hyundai of Sarasota.
It was ok. I always come in for an oil change and tire rotation. Seems as though I can never get my tires rotated. I was told they didn't need it. I know the tires are fairly new I want it done for my own piece of mind. I will see what the excuse is on my next oil change.
Excellent and smooth from start to finish. Product Specialist, Chris Johnston, was top notch. The dealership didn't have the color that we wanted, but he immediately found one at another location and brought it in in the matter of a couple days. Business Manager, Joe, was also great. I'd definitely recommend this dealership to everyone.
Great sales team for the Genesis line. #Troy
Ron was great. No high pressure sales. Would recommend!
Very nice staff, salesman worked hard to get me what I wanted, good deal, good selection.
Went in for oil change on vehicle I purchased a few months ago...Palisade which I LOVE!!! Had a great experience with Ryan as my advisor. He had excellent customer service and was friendly and knowledgeable. Will definitely use him as my advisor each time I go in. Could tell he was honest and had integrity 😊
Dealer is close and employees are willing to help. I can drive in any time if I have a quick fix and someone is able to help me and I’m on my way.
Ryan Verville is a knowledgeable, experienced, and helpful service advisor. He consistently goes above and beyond to address my questions and/or concerns. He’s definitely all stars!
Love seeing what's new. Waiting for the 2025
Everyone I worked with at Gettel Hyundai was professional and courteous. I got a fair deal on my trade in and love my new Santa Fe.
Shoutout to Jorge over at GETTEL Hyundai of Sarasota. He went above and beyond to personally see to my issues being solved promptly, and had a high degree of communication and honesty. Excellent customer service experience, I'm already thinking about when to get our next Hyundai from this dealership!
Will update as things progress. We were traveling out of town, and the motor blew. Hyundai of sarasota helped us get a rental, and taken care of while we work through the warranty claim. Ben is doing everything he can to ensure were safe and taken care of. Everything should be approved Wednesday and on to the next steps. They're working hard to ensure a quick painless process for us. The 150000 mile drive train warranty is such a blessing, and failures occur and its amazing to have that peace of mind.
Gettel Hyundai of Lakewood took awesome care of us! We were in the area for business and a family vacation. We had been living in my wife’s Jeep for the last week. Lots of beach trips, and it was full of sand! On top of that, our windshield wiper blades were starting to smear and needed replaced. Roberto and Mike in the shop were amazing, changed my wipers and detailed my vehicle super fast, AND for an affordable price! I would highly recommend their friendly service to anyone in the Sarasota and Brenton area!!! Even the General Manager, “Jay” ...
Zack was absolutely amazing. He followed up and gave me updates the whole time. I couldn’t be more happy with the experience.
My service Consultant Melanie is AWESOME! She always goes above and beyond when I get my car serviced. I know I am not going to be taken advantage of or sold anything I don't need. If you go to Gettel ask for her! She is the best!
Angelina, Daniel, David and Malcolm did a great job! What’s your name? Angelina Angelina and Malcolm? We’re professional kind and respectful. I am remind me a mother Theresa. I love this place. It’s a five star. I tell all my friends coworkers loved ones about this place. It is so great that Tom Brady would say hey, it’s greater than me, Charles Baird, physical therapist, EMT MAMS, everything else in this world, Dr., physical
Zack was absolutely wonderful. Quick and easy service. I’ll be coming back here for all my maintenance. Make sure you schedule with Zack. Amazing experience!!!
Zack was amazing, highly recommend using him for any of your service needs. Excellent experience.
Zack was amazing. Highly recommend using him as your advisor.
Zack gave me an excellent experience. Highly recommend going to that service advisor. Very timely
Great customer service. Ryan V. is very helpful and knowledgeable.
Melonie was excelkent!
Exceptional service!! Huge shout out to Ryan Verville and everyone in the service department for all the help and amazing service they provided. Would definitely recommend Gettel Hyundai for all your car needs!
The best customer service and special Luciano , he lisend the need of the customer. This is my four card I purchased from this dealer.
Service advisor was pleasant and helpful. I only had minor work done, but the technician thoroughly checked over the entire vehicle.
very good number one
I have always been treated professionally, honestly and efficiently by the entire staff but most especially Melanie Brennan and today Zack...forgot last name :(.
I think dealer is great they take care of your car up to the warranty
Ryan was very very helpful to me and went above and beyond what I expected.
Melanie is a great associate. She is very helpful and goes out of her way to give great service.
My Service Adviser Angelina Bigi is simply the best! She is very knowledgeable, efficient, and genuinely cares for me and my car. She also communicates in a clear and timely manner and consistently goes above and beyond.
Everyone was super friendly and showed real concern for my needs. They listened to what I wanted in a car and Tony went to great lengths to find the right vehicle keeping in mind my bottom line. He fully explained the difference between gas, hybrid and fully electric cars. Sam was great at making sure I fully understood the workings of the car and has gone beyond my expectations. I would certainly recommend Gettel Hyundai of Sarasota for your automotive needs.
Very good service and professional dealer . Knowledgeable sales associate, and clean showroom. Bear good location
Ryan was awesome!I do not like the people that set the appointments on the phone, they know absolutely nothing! Ryan helped me every step of the way.
He was great.. very helpful and even got me an uber so I could pick up my vehicle.
From the first phone call to the time I left the dealership, service people were knowledgeable and personable! Very friendly staff ! If someone couldn't answer a question, no trouble they found someone who could! They were HONEST & I paid exactly what I was quoted! Very happy with my new team!
We purchased a preowned vehicle and the entire transaction was excellent thanks to Tony, Crystal and Joe. Highly recommend stopping in to say hello and checking out their inventory in person.
Customer service great
Awesome car purchase working with Elizabeth Manes. She went above and beyond to make sure we were happy with our Palisade… thank you so much
The service we received was absolutely great. We would recommend Gettel of Sarasota to anyone.
After an awful experience at Hyundai of Venice, who called to tell us they sold the vehicle we agreed upon, out from under us as we were enroute to pick it up ... We ended up at Gettel Hyundai of Sarasota. From start to finish, we had a pleasant, painless experience. Honorable mention to Manager Jorge, salesman Troy, and closing officer Joe, who went above and beyond to make us feel satisfied when we left. Walter and Santiago were helpful and gracious as well. I would definitely recommend this dealership.
Took to long for paperwork to be completed. Thought my car was worth more as a trade in
My only complaint is they charged me $200 to diagnose a noise that was coming from under my hood. Their tech couldn't hear it, meanwhile, people on the street were looking at my 5yr old car staring at the noise. Needless to say 8 mos later the noise is still there and they dont do anything about the noise even whan they had my car for a week for another problem that was not fixed correctly. Did I say only 1 complaint? Also since my car was 4yrs old the paint on my hood, roof and trunk has been degrading. I even ...
My 2nd vehicle from this dealership. Always professional, patient and helpful. I highly recommend this dealership!
I have used their services for several years and always treated like royalty. So considerate of my needs being a senior citizen and so kind. Will never take my car anywhere else for service.
2nd car purchased in the past 24 months. Excellent customer service, very professional and helpful. Also very patient going over all of the tech features, settings and options!
Very happy with the process at this dealership and Ryan was very professional and kept me informed
Melanie in the Service Department went above and beyond. Don't lose her. My sales rep was spot on. No pressure is a win win and appreciated.
Good experience and best inventory around. Found the car there that i was looking for.
Great customer Service. Very helpful, communications were clear, and they will help you in a timely manner. Would 100% recommend this dealership and hope to work with them in the future.
Always helpful and pleasant folks. I'll be back! That's all I can say!
I was very happy with the process to purchase a vehicle for my daughter. They worked with me to get a price I was comfortable with.
Excellent job by our service manager who kept us informed about the progress of our car.
Great customer service with short wait times on routine maintenance. Friendly staff always willing to assist customers.
It was excellent. Great people. Our salesperson Elizabeth was awesome. I want to thank everyone there.
I’ve filled this out twice with all 5 stars PLEASE stop sending me non stop surveys
Friendly and professional. Appreciated that a multi point check was complimentary but confused when offered $1000 worth of remedies . When these services are offered, the reps should help to differentiate between need and not need .
Todo estuvo muy bien gracias por tan excelente servicio voy a ir de nuevo agradezco
BOUGHT NEW IN 2012. You guys are the only ones who have touched my car. The turnover in the service department in the last few years is alarming. It makes me wonder about the people doing the work On the car. Are they turning over all the time too? I have not had any issues but it makes me much less confident.
I had a DTC code on 4-17-24 due to a faulty temperature gauge. I took it in that following friday. Angelina went above and beyond for me when it came to customer service. I was given a 23 Tucson for a rental unit it was fixed. The battery ended up dying on me one day, so I called enterprise (who I met at the dealership to give me the rental) they were able to bring a tow and jumpstart the car. on April 23 I was given an update of the car is still in code, we are fixing the problem. ...
Dealer is Always clean and with great customer service, employees with good attitude of service and on time
Jorge was awesome. He made the beat out of a bad situation. He recognized the unfortunate error and made it right.
We use Gettel for service when we are in Sarasota every winter between Nov and Apr. they have always serviced our 4 Hyundai Santa’s. Customer response on everything is excellent, from when we arrive, during our wait and when we leave. When we are away from home it makes us feel very comfortable.
Gettel Hyundai’s service is excellent. Very courteous and attentive staff. I highly recommend them.
Jorge was awesome. He recognized the unfortunate vehicle delivery experience from a new and unexperienced sales person and made the situation right. He went above and beyond.
Very easy to work with and they keep the customer in mind, making it an easy experience.
Extremely helpful and courteous staff. Would not hesitate to recommend Gettel Hyundai for sales and service.
Always friendly service. The service techs at the Sarasota location are the best. Had a good experience with my sales rep also
My local Gettel Hyundai is close by and always accommodating. They are always busy so sometimes the wait is long.
Great customer interaction and help. Very helpful when asking. Questions and going through the process of purchasing
We had an amazing experience at Gettel Hyundai of Sarasota. The entire process was friendly and non-pressure and non-adversarial like many car dealership experiences can be. We genuinely felt like the dealership listened to our needs and they worked with us fairly. Not only did we purchase the one new Hyundai we intended to purchase but we ended up trading in a vehicle and purchasing a second new Hyundai. Overall a very nice and positive experience. Our salesperson John Williams was excellent to work with and was a major reason for the overall positive experience. There was also Sam, the ...
I just purchased my 2nd vehicle from Gettel Hyundai and have found this auto dealer provides an outstanding level of service.
Angelina was awesome. I appreciate the service. The deal ship has good personal and are very informative.
Melanie was so helpful in dealing with a very stressful situation when all my brake related lights went on at once. The car felt dangerous to drive and she handled it in a very efficient and professional manner. My only concern was it took from Saturday to Thursday just to get it diagnosed which she had no control over and I was without my car for almost 2 weeks. Melanie assisted with the rental car which was covered as well as the extensive repair of the hydraulic system. My experience with Hyundai has been that you stand behind your product.
Great service and our salesman was OUTSTANDING.HE went above and beyond .We were in and out
I brought my vehicle in for a vehicle recall. Ryan Verville was my service rep and like always was fantastic. I highly recommend your dealership and Ryan in particular.
We purchased a vehicle from Gettel Hyundai, and we were assisted by Youssef. He was very polite, and he really did his best to work with us so that we could get the best deal possible. Jorge, the sales manager, was also extremely knowledgeable and offered information on our trade-in that helped us get an even better outcome than we planned. I highly recommend working with Youssef and Jorge if you purchase a vehicle from here. Great experience!
Tune up was relatively quick Diagnosis of other maintenance need v helpful I'll be back soon to get the rest done
Very personable and helpful staff. Finally got the recall issue fixed. Did not have to wait very long.
Good dealership, good customer service. Prices not so much but you know all dealerships are expensive.
last appointment I had for a recall was done in a very timely manner. The waiting room was aptly supplied with coffee and snacks and clean
Very helpful and got me the car of my dreams. Not pushy and helped me find what I was looking for.