Customer Testimonials
Service was quick and service person Angi was really helpful. On the downside, left two phone messages and never got a return call.
Lúcio was great!
I recently had an outstanding experience at Gettel Hyundai in Sarasota. From the moment I walked in, the staff was welcoming and attentive. My sales representative, David Keyso, was incredibly knowledgeable and took the time to understand my needs. He patiently answered all my questions and helped me find the perfect vehicle that fit my budget. The financing process was smooth and transparent, which made the entire experience stress-free. Overall, I highly recommend Gettel Hyundai of Sarasota to anyone in the market for a new or used vehicle. They truly go above and beyond to ensure customer satisfaction!
Good selection of used cars. Price fair, but a little high
Gettel Hyundai of Sarasota and salesman Grant Gaugler were excellent in providng the model car and features we wanted that me our price budget. Would recommend them to anyone in the area looking for a new car.
We recently purchased a pre-owned vehicle that had just hit the lot. After we got it home we noticed a dent in the hood. We called ours sales person Walter, and he immediately contacted Jorge, the manager of the pre-owned inventory. The car had been placed on the lot before his department could complete its inspection, therefore the dent was not noticed. My brother in law found a photo of the vehicle and dent on Carfax which we relayed to Walter. We were given an appointment a couple of days later and the dent was repaired. Great service!
Walter and Travis provided a great sales experience. They found me the car i wanted and set up a transport from their Daytona dealership. Travis let me know there was a chip in the lower door trim (showed me a photo of it) and said it would need to go in the body shop and they can do that to take care of it or they can find me a different car. I decided to let him handle it in the body shop and get me the car after it was ready. I still proceeded with the paperwork to get ...
Shout out to Elizabeth Manes of Gettel. I highly recommend Elizabeth . She explained everything clearly and went above and beyond to make me comfortable with my purchase . Very personable honest and called me with everything I needed for my purchase. I'm very appreciative that I met Elizabeth Manes
Walter made this a 5 star experience for us. Would love to work with him again in the future. Go and ask for Walter!
I have bought 4 cars over 20 years from Gettel on Bee Ridge
Ask for Alan! I can’t believe I actually enjoyed this car buying experience. He and Jay are awesome and helped me find the perfect car- it was the first one he showed me! Thank you, Alan!
Gettel Hyundai provides an exceptional Value while selecting our third Palisade. Our new Black Palisade Limited, with the light interior is very elegant.
Friendly staff. Will be coming here more often for my Santa Fe Service. They were very busy and extremely apologetic for wait time. Excellent customer service.
I would like to share my experience. I visited Grettel Hyundai in Sarasota on Friday, September 6th, to see if I could obtain a vehicle, and I was assisted by Mr. Lucio Castro. He was very courteous, absolutely professional, and not only did I find the right vehicle, but more importantly, I found an excellent vehicle, and he helped me with the bank process, securing the best option. If you’re looking for someone who can truly help you, ask for Lucio. Finding people like him is very valuable.
First....I do not like car dealerships from past experience. BUT, I have a very different attitude(in this occasion) after working with many of the staff at Gettel. Walter, Jeff, and Steven were professional, told me politely where I was wrong in my assumptions, and we had very constructive dialogue in looking to reach a deal. There were areas where I WAS WRONG, but when we were done, I came away with a feeling that I was treated fairly and felt that I got a good deal. GOOD for Gettel...
The attention and service provided by Grant was excellent. Nothing was too much trouble. We are delighted with the car and the professional service Grant provided.
Quick to solve the issue and make the experience seamless. Great customer service. Thank you.
Nice people..good pricing...very transparent deal
I highly recommend working with this team. I purchased a pre owned Santa Fe from Santiago and was very pleased with how he and his Manager helped me with the transaction.
I highly recommend Gettel Hyundai of Sarasota. The service is excellent! Bee Ridge can be busy so plan accordingly. I can't wait to purchase my new Hyundai Ionic at this location. Super friendly staff and fellow customers. A+
Came without an opponent. I really needed help, the responsive ones helped. excellent service Genesis
I recently had the pleasure of purchasing a car from Dave Keyso, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Dave's professionalism and friendly demeanor put me at ease. He was incredibly knowledgeable about the various models and took the time to understand my needs and preferences. Dave was patient, never pressuring me into making a decision, and provided all the information I needed to make an informed choice. His transparency and honesty were refreshing, and I genuinely felt he had my best interests at heart. He went above ...
Friendly help staff. Helped with a serious situation, quickly. Bravo!
Had a recall appointment with Ryan today. Gettel is lucky, because, with 47 years in the automotive business, fortunately for Gettel, I am now retired. But, if I wasn’t retired, Ryan would be working for me tomorrow. Professional, knowledgeable, dedicated. 10 stars
Elizabeth Manes was the best cars sells person at this place she is so caring and will find you the perfect car for you. She did for me and I highly recommend her. Schedule an appointment today with her she’s amazing you will love her !
Good service. But they need more mechanics or somehow resolve the problem with a 1/2 week line waiting for the repairs of your vehicle. Even with extended warranty couldn’t afford such a long period of time.
Our radiator was damaged by road debris just before we were leaving the state for the summer. Melanie could not have been more helpful! She expedited our repair and we were able to leave in time for a wedding. She made a very stressful event So much Better! Excellent service!
My entire experience was exceptional! From the time I entered the dealership to the finalizing of the purchase, I was treated with the utmost professionalism and respect. I look forward to long future of doing business with Gettel Hyundai of Sarasota.
It was ok. I always come in for an oil change and tire rotation. Seems as though I can never get my tires rotated. I was told they didn't need it. I know the tires are fairly new I want it done for my own piece of mind. I will see what the excuse is on my next oil change.
Excellent and smooth from start to finish. Product Specialist, Chris Johnston, was top notch. The dealership didn't have the color that we wanted, but he immediately found one at another location and brought it in in the matter of a couple days. Business Manager, Joe, was also great. I'd definitely recommend this dealership to everyone.
She did a fine job taking care of my 2013 Hyundai. My car broke down in Brando they put a new engine in. It is difficult to get Brando work on Gettle site. But it is working so she can see all the work they did. Been with Gettel since 2013. And Marhofer Hyundai of Akron. Snowbirds. Lucky you have her here
Great sales team for the Genesis line. #Troy
Ron was great. No high pressure sales. Would recommend!
Very nice staff, salesman worked hard to get me what I wanted, good deal, good selection.
Went in for oil change on vehicle I purchased a few months ago...Palisade which I LOVE!!! Had a great experience with Ryan as my advisor. He had excellent customer service and was friendly and knowledgeable. Will definitely use him as my advisor each time I go in. Could tell he was honest and had integrity 😊
Dealer is close and employees are willing to help. I can drive in any time if I have a quick fix and someone is able to help me and I’m on my way.
Ryan Verville is a knowledgeable, experienced, and helpful service advisor. He consistently goes above and beyond to address my questions and/or concerns. He’s definitely all stars!
Love seeing what's new. Waiting for the 2025
Everyone I worked with at Gettel Hyundai was professional and courteous. I got a fair deal on my trade in and love my new Santa Fe.
Shoutout to Jorge over at GETTEL Hyundai of Sarasota. He went above and beyond to personally see to my issues being solved promptly, and had a high degree of communication and honesty. Excellent customer service experience, I'm already thinking about when to get our next Hyundai from this dealership!
Will update as things progress. We were traveling out of town, and the motor blew. Hyundai of sarasota helped us get a rental, and taken care of while we work through the warranty claim. Ben is doing everything he can to ensure were safe and taken care of. Everything should be approved Wednesday and on to the next steps. They're working hard to ensure a quick painless process for us. The 150000 mile drive train warranty is such a blessing, and failures occur and its amazing to have that peace of mind.
I got to say this place is absolutely amazing!!! they have high level professionals on their team, Angeline was my service rep, she went above and beyond on my hyundai santa fe sport service, I used to go with James Mccormick which is also a amazing Rep, This Hyundai GETTEL at bee ridge Sarasota do take the extra mile for customers and listen to customers concerns and reply with the best customer service standards, I really had to recognize the team since they are always kind and polite, every single time I’ve been there they always try their best ...
Gettel Hyundai of Lakewood took awesome care of us! We were in the area for business and a family vacation. We had been living in my wife’s Jeep for the last week. Lots of beach trips, and it was full of sand! On top of that, our windshield wiper blades were starting to smear and needed replaced. Roberto and Mike in the shop were amazing, changed my wipers and detailed my vehicle super fast, AND for an affordable price! I would highly recommend their friendly service to anyone in the Sarasota and Brenton area!!! Even the General Manager, “Jay” ...
Zack was absolutely amazing. He followed up and gave me updates the whole time. I couldn’t be more happy with the experience.
My service Consultant Melanie is AWESOME! She always goes above and beyond when I get my car serviced. I know I am not going to be taken advantage of or sold anything I don't need. If you go to Gettel ask for her! She is the best!
Angelina, Daniel, David and Malcolm did a great job! What’s your name? Angelina Angelina and Malcolm? We’re professional kind and respectful. I am remind me a mother Theresa. I love this place. It’s a five star. I tell all my friends coworkers loved ones about this place. It is so great that Tom Brady would say hey, it’s greater than me, Charles Baird, physical therapist, EMT MAMS, everything else in this world, Dr., physical
Zack was absolutely wonderful. Quick and easy service. I’ll be coming back here for all my maintenance. Make sure you schedule with Zack. Amazing experience!!!
Zack was amazing, highly recommend using him for any of your service needs. Excellent experience.
HI - Zack was amazing! He kept me frequently updated and explained everything very clearly. I really appreciated having him as my service representative. There were so many customers and not enough other reps but Zack kept a great attitude with an awesome sense of humor. He made me feel like I was the most important customer of the day.
Zack was amazing. Highly recommend using him as your advisor.
Zack gave me an excellent experience. Highly recommend going to that service advisor. Very timely
Great customer service. Ryan V. is very helpful and knowledgeable.
Melonie was excelkent!
Exceptional service!! Huge shout out to Ryan Verville and everyone in the service department for all the help and amazing service they provided. Would definitely recommend Gettel Hyundai for all your car needs!
The best customer service and special Luciano , he lisend the need of the customer. This is my four card I purchased from this dealer.
Service advisor was pleasant and helpful. I only had minor work done, but the technician thoroughly checked over the entire vehicle.
very good number one
I have always been treated professionally, honestly and efficiently by the entire staff but most especially Melanie Brennan and today Zack...forgot last name :(.
I think dealer is great they take care of your car up to the warranty
Ryan was very very helpful to me and went above and beyond what I expected.
Melanie is a great associate. She is very helpful and goes out of her way to give great service.
My Service Adviser Angelina Bigi is simply the best! She is very knowledgeable, efficient, and genuinely cares for me and my car. She also communicates in a clear and timely manner and consistently goes above and beyond.
Everyone was super friendly and showed real concern for my needs. They listened to what I wanted in a car and Tony went to great lengths to find the right vehicle keeping in mind my bottom line. He fully explained the difference between gas, hybrid and fully electric cars. Sam was great at making sure I fully understood the workings of the car and has gone beyond my expectations. I would certainly recommend Gettel Hyundai of Sarasota for your automotive needs.
Very good service and professional dealer . Knowledgeable sales associate, and clean showroom. Bear good location
Ryan was awesome!I do not like the people that set the appointments on the phone, they know absolutely nothing! Ryan helped me every step of the way.
He was great.. very helpful and even got me an uber so I could pick up my vehicle.
From the first phone call to the time I left the dealership, service people were knowledgeable and personable! Very friendly staff ! If someone couldn't answer a question, no trouble they found someone who could! They were HONEST & I paid exactly what I was quoted! Very happy with my new team!
We purchased a preowned vehicle and the entire transaction was excellent thanks to Tony, Crystal and Joe. Highly recommend stopping in to say hello and checking out their inventory in person.
Customer service great
Awesome car purchase working with Elizabeth Manes. She went above and beyond to make sure we were happy with our Palisade… thank you so much
The service we received was absolutely great. We would recommend Gettel of Sarasota to anyone.
After an awful experience at Hyundai of Venice, who called to tell us they sold the vehicle we agreed upon, out from under us as we were enroute to pick it up ... We ended up at Gettel Hyundai of Sarasota. From start to finish, we had a pleasant, painless experience. Honorable mention to Manager Jorge, salesman Troy, and closing officer Joe, who went above and beyond to make us feel satisfied when we left. Walter and Santiago were helpful and gracious as well. I would definitely recommend this dealership.
Took to long for paperwork to be completed. Thought my car was worth more as a trade in
My only complaint is they charged me $200 to diagnose a noise that was coming from under my hood. Their tech couldn't hear it, meanwhile, people on the street were looking at my 5yr old car staring at the noise. Needless to say 8 mos later the noise is still there and they dont do anything about the noise even whan they had my car for a week for another problem that was not fixed correctly. Did I say only 1 complaint? Also since my car was 4yrs old the paint on my hood, roof and trunk has been degrading. I even ...
My 2nd vehicle from this dealership. Always professional, patient and helpful. I highly recommend this dealership!
I have used their services for several years and always treated like royalty. So considerate of my needs being a senior citizen and so kind. Will never take my car anywhere else for service.
2nd car purchased in the past 24 months. Excellent customer service, very professional and helpful. Also very patient going over all of the tech features, settings and options!
Very happy with the process at this dealership and Ryan was very professional and kept me informed
Melanie in the Service Department went above and beyond. Don't lose her. My sales rep was spot on. No pressure is a win win and appreciated.
Good experience and best inventory around. Found the car there that i was looking for.
Great customer Service. Very helpful, communications were clear, and they will help you in a timely manner. Would 100% recommend this dealership and hope to work with them in the future.
Always helpful and pleasant folks. I'll be back! That's all I can say!
I was very happy with the process to purchase a vehicle for my daughter. They worked with me to get a price I was comfortable with.
Excellent job by our service manager who kept us informed about the progress of our car.
Great customer service with short wait times on routine maintenance. Friendly staff always willing to assist customers.
It was excellent. Great people. Our salesperson Elizabeth was awesome. I want to thank everyone there.
I’ve filled this out twice with all 5 stars PLEASE stop sending me non stop surveys
Friendly and professional. Appreciated that a multi point check was complimentary but confused when offered $1000 worth of remedies . When these services are offered, the reps should help to differentiate between need and not need .
Todo estuvo muy bien gracias por tan excelente servicio voy a ir de nuevo agradezco
BOUGHT NEW IN 2012. You guys are the only ones who have touched my car. The turnover in the service department in the last few years is alarming. It makes me wonder about the people doing the work On the car. Are they turning over all the time too? I have not had any issues but it makes me much less confident.
I had a DTC code on 4-17-24 due to a faulty temperature gauge. I took it in that following friday. Angelina went above and beyond for me when it came to customer service. I was given a 23 Tucson for a rental unit it was fixed. The battery ended up dying on me one day, so I called enterprise (who I met at the dealership to give me the rental) they were able to bring a tow and jumpstart the car. on April 23 I was given an update of the car is still in code, we are fixing the problem. ...
Dealer is Always clean and with great customer service, employees with good attitude of service and on time
Jorge was awesome. He made the beat out of a bad situation. He recognized the unfortunate error and made it right.